Department of Information and Operations Management

https://mays.tamu.edu/department-of-information-and-operations-management/

Head: R. Metters

Graduate Advisor: Aaron Becker

The Department of Information and Operations Management offers a Master of Science in Management Information Systems (MS-MIS) and a PhD in Supply Chain Management. In addition, the department offers coursework supporting Mays Business School’s MBA degrees and the Professional Program.

Students admitted to the Professional Program offered by the Department of Accounting may elect to participate in the five-year combined MS-MIS program. Graduates of this program receive a Bachelor of Business Administration degree in Accounting and a Master of Science degree in Management Information Systems.

Masters Program

The MS-MIS degree program prepares students to enter this exciting and dynamic career field. It provides students with a solid technical information systems foundation and appropriate business skills that enables graduates to immediately contribute to solving business problems. Graduates are highly valued and respected in the workforce and are sought by first class employers.

The program is equally beneficial for students with an information systems background as well as those wishing to leverage and enhance their undergraduate degree from another field. The MS-MIS degree is an ideal complement for any undergraduate student with a degree in business, engineering, science, math or other analytically-oriented majors. The MS-MIS degree can jump start your career and provide opportunities not available to those with only an undergraduate degree.

The MS-MIS degree program provides two delivery methods. The traditional format is an on-campus option that takes four semesters (21 months) and includes a core curriculum of eight courses, in addition to four elective courses, which may include an optional summer internship. The Flex Online format is designed for working professionals and requires twelve courses, taken in eight-week terms over 24 months. Graduates of the program are qualified to pursue a variety of careers in IT, such as business, systems, or network analyst, database administrator, software developer, risk assurance specialist, systems developer, web developer, etc.

Prerequisites for the MS-MIS degree include a course in each of the following:

Computer Programming (any language)
Databases
Systems Analysis and Design
Business Data Communications

Doctoral Program

The doctoral program in operations and supply chain management is strongly research oriented and has a systems point of view. It stresses the relationships among the functional business areas and the importance of effective decision making with the goal of developing professionals who are well grounded in underlying theory in their disciplines and who have refined problem-solving capabilities.

The program has three primary objectives:

Provide comprehensive knowledge of business concepts and practices in functional business areas to support teaching and research interests;
Develop advanced competencies for conducting quality research, directing research of others, and communicating research findings through teaching and writing; and
Prepare candidates for the varied responsibilities of academic careers or for positions requiring similar research and analytical skills.

Additional information, including specific departmental requirements, may be obtained by contacting the department graduate advisors or the Office of the Dean, Graduate School of Business.

Management Information Systems
Supply Chain Management

Management Information Systems

ISTM 601 Fundamentals of Business Programming

Credits 3. 3 Lecture Hours. Business Application Development using both procedural and object-oriented programming techniques; use of component based software design and development for distributed business software systems. Prerequisite: Graduate business classification or approval of instructor.

ISTM 610 Network and Cloud Infrastructure

Credits 3. 3 Lecture Hours. Concepts and technology of network and cloud systems in business; analysis of networking and cloud requirements, design, selection and application of technologies including wide and local area networks, distributed processing, network and cloud architecture, and systems management and control; software simulation projects emphasized. Prerequisites: Graduate classification.

ISTM 612 Management Information Systems

Credits 1 to 3. 1 to 3 Lecture Hours. Concepts, theories, and the strategic role of information systems as applied to business organizations; highly integrative/cross functional in nature. Classification 6 students may not enroll in this course. Prerequisite: Enrollment is limited to MBA students.

ISTM 615 Business Database Systems

Credits 3. 3 Lecture Hours. Information processing and management involving applications and user orientation in a business environment using commercially available database management systems. Prerequisite: Graduate classification or approval of instructor.

ISTM 620 Systems Analysis and Design

Credits 3. 3 Lecture Hours. Methodologies, techniques, and tools for information systems analysis and design; the analysis and logical design of business processes and management information systems focusing on the systems development life cycle; techniques for logical system design.

ISTM 622 Advanced Data Management

Credits 3. 3 Lecture Hours. Data and database management and advanced SQL techniques; issues of data security, backup and recovery, large scale databases, master data management, concurrent user data access, scalability, and policies. Prerequisites: ISTM 615 or equivalent; graduate classification in business.

ISTM 624 Advanced Systems Analysis and Design

Credits 3. 3 Lecture Hours. Advanced topics in business systems analysis and design; alternative methodologies such as agile development, extreme programming, Rational Unified Process; Unified Modeling Language; bench marking and best practices for systems development; cost/benefit analysis, estimation and budgeting for business information systems; testing; patterns, domain-driven design; process modeling; service-oriented architecture and cloud computing. Prerequisite: ISTM 620 or equivalent; graduate classification in business.

ISTM 630 MIS Project Management and Implementation

Credits 3. 3 Lecture Hours. Advanced coverage of systems development topics with emphasis on the management and implementation of business computing systems; group project orientation to include feasibility analysis, alternative evaluation and selection, and management approval; use of software engineering tools where appropriate. Classification 6 students may not enroll in this class. Prerequisite: ISTM 620.

ISTM 631 Information Systems Design and Development Project

Credits 3. 3 Lecture Hours. Design and delivery of functional, multi-platform application system using current technologies; user interface design emphasized; issues of mobile device forms, software delivery, and development. Prerequisites: Graduation classification; ISTM 622; ISTM 630.

ISTM 635 Business Information Security

Credits 3. 3 Lecture Hours. Explores the business, managerial, and technological aspects of information security; analysis, design, and implementation issues surrounding effective information security; authentication, authorization, availability, business continuity planning, confidentiality, disaster recovery, encryption, firewalls, fraud protection, security policy development, integrity, risk management, virus protection, VPNs and wireless security. Classification 6 students may not enroll in this course. Prerequisite: ISTM 610.

ISTM 637 Data Warehousing

Credits 3. 3 Lecture Hours. Provides an understanding of the process by which a data warehouse system is designed and developed along with the underlying concepts and software systems; includes OLAP models and their differences with standard OLTP models. Prerequisite: ISTM 615 or approval of instructor.

ISTM 643 Corporate Information Planning

Credits 3. 3 Lecture Hours. Concepts regarding the design and use of computer-based management information and decision support systems; combinations of computing hardware and software and design concepts evaluated to meet managers' information needs. Classification 6 students may not enroll in this course. Prerequisites: ISTM 615 or equivalent or approval of instructor.

ISTM 644 Computer Trading for Non-Finance Majors

Credits 3. 3 Lecture Hours. Overview of quantitative investing using algorithmic trading for investment management; exploration of collecting and preparing financial trading data, time series analysis, trend systems, momentum and mean reversal, arbitrage, backtesting, order execution, and reporting of risk and performance measures; tools, methods, and trading techniques using R programming language and R Studio. Prerequisites: ISTM 601 and ISTM 615, or approval of instructor.

ISTM 645 IT Security Controls

Credits 3. 3 Lecture Hours. Familiarization with planning, design, and implementation of controls to minimize risks to business information; focus on the importance of managing business information security; introduction to the tools, concepts and theories to safeguard an organization’s information systems and IT assets; understanding of cryptography and application, operations, and physical security. Prerequisite: ISTM 635.

ISTM 650 Business Data Mining

Credits 3. 3 Lecture Hours. Rationale for business Data Mining through case studies of business applications; process of data mining by using commercial Data Mining software on very large data sets; classification, clustering, association rule mining, visualization, and prediction through a hands-on approach. Prerequisite: STAT 652 or approval of instructor.

ISTM 652 Customer Relationship Management and Technologies

Credits 3. 3 Lecture Hours. Theory and application of information technology in customer relationship management, construction of CRM infrastructures in organizations. Prerequisite: ISTM 615.

ISTM 655 Security Management and Compliance

Credits 3. 3 Lecture Hours. Familiarization with managerial and legal aspects of business information security; focus on importance of managing business information security and theories to help safeguard an organization’s information systems and IT assets; understanding of Security Architecture and Design, Business Continuity and Disaster Recovery Planning, Laws Investigation and Ethics. Prerequisite: ISTM 635.

ISTM 657 Blockchain and Artificial Intelligence Business Transformation

Credits 3. 3 Lecture Hours. Transforming processes and business models through the application of advanced technologies; Blockchain and Artificial Intelligence (AI); focus on underlying technologies, business process design, and business case development; final project presentation of a new process or model and a supporting business case. Prerequisites: Graduate classification.

ISTM 660 Applied Predictive Analytics for Business

Credits 3. 3 Lecture Hours. Develop an understanding of the role of predictive analytics in shaping business outcomes; provide hands-on, practical approach to implementing predictive analytics tools for gaining competitive advantage in business. Prerequisite: Graduate classification.

ISTM 662 Management of the Technology Organization

Credits 3. 3 Lecture Hours. Corporate management of technology; exploration of Management Information Systems, Operations, Strategic Management, Human Resources, Management, Organizational Behavior, Entrepreneurship, Marketing, Finance, and Accounting from both a strategic and tactical perspective. Prerequisites: Graduate classification.

ISTM 665 Cloud Computing Technologies

Credits 3. 3 Lecture Hours. Overview of cloud computing concepts; examination of information systems in the cloud impacting functional areas of business; topics include Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS); focus on how changes in computing towards commodity services drive impact across business systems, Line of Business (LoB) applications, cost efficiency, and top-line revenue growth. Prerequisites: Graduate classification.

ISTM 670 Capstone Information Systems Service Project

Credits 3. 3 Lecture Hours. Philanthropic collaboration with a not-for-profit or non-profit entity in a consultative capacity; hands-on experience with consulting practices, client relationships, systems analysis and design, project-management, IT development and implementation, digital collaboration tools, knowledge management, organizational change, and/or IT security. Prerequisite: ISTM 615 or equivalent; ISTM 620 or equivalent; ISTM 630 or equivalent.

ISTM 680 Human-Computer Interaction in Mangement Information Systems

Credits 3. 3 Lecture Hours. Techniques, principles and theory involved in designing and implementing interactive technologies based on humans’ physical, cognitive and emotional resources; focus on application of qualitative and quantitative evaluation techniques for interaction phenomena; understanding interaction phenomena at the individual, group, organizational and societal levels; accessibility, cultural and ethical implications of human-computer interaction. Prerequisite: Graduate classification.

ISTM 681 Ethics of Information Systems

Credits 3. 3 Lecture Hours. Exposure to the main ethical issues surrounding information, data and the systems and artifacts that are used; examination of information in multiple business areas, including marketing, accounting, finance, HR, sales, operations and information systems.

ISTM 682 Data Analytics Platforms

Credits 3. 3 Lecture Hours. Coding platforms used for data analytics; data wrangling, exploration and visualization; model testing and validation; machine learning techniques. Prerequisite: STAT 601 or equivalent.

ISTM 683 Web and Social Media Analytics

Credits 3. 3 Lecture Hours. Study of business challenges faced by modern firms in the new economy; focus on web analytics, unstructured data analytics and social network analytics to derive insights from business data. Prerequisites: Graduate classification.

ISTM 684 Professional Internship

Credits 1 to 6. 1 to 6 Other Hours. A directed internship in an organization to provide students with on-the-job training with professionals in organizational settings appropriate to the student's professional objectives. May be repeated for credit. Classification 6 students may not enroll in this course. Prerequisite: Approval of committee chair and department head.

ISTM 685 Directed Studies

Credits 0 to 4. 0 to 4 Other Hours. Directed study on selected problems using recent developments in business research methods. Classification 6 students may not enroll in this course. Must be taken on a satisfactory/unsatisfactory basis. Prerequisites: Approval of instructor and graduate advisor.

ISTM 689 Special Topics in...

Credits 1 to 4. 1 to 4 Other Hours. Selected topics in identified area of information systems, operations management or management science. Classification 6 students may not enroll in this course. May be repeated for credit.

ISTM 705 Information Management for Decision Making

Credits 1 to 4. 1 to 4 Lecture Hours. Policies, practices and procedures for management corporation information; relational database theory and relationship database management systems; data modeling; structured and unstructured data management; structured query language; secure data practices; information management for managerial decision making. Prerequisite: For Master of Science in Business students only.

Supply Chain Management

SCMT 601 Doctoral Seminar in Operations and Supply Chain Management

Credits 1 to 3. 1 to 3 Other Hours. Evaluation of the historical evolution of supply chain and operations management; analysis of current research and controversial issues in the field. May be taken four times for credit. Prerequisites: Doctoral classification and approval of department head.

SCMT 610 Business Analytics

Credits 1 to 3. 1 to 3 Lecture Hours. Utilization of quantitative tools such as forecasting, optimization and Monte Carlo simulation in order to deal with uncertainties in business and to assist in making better business decisions. May be repeated up to 3 hours credit. Classification 6 students may not enroll in this course. Prerequisite: Enrollment is limited to MBA students.

SCMT 611 Statistical Foundation of Data Analytics

Credits 3. 3 Lecture Hours. Collection, tabulation and presentation of numerical data; sampling, estimation of averages and variation, probability and error, hypothesis testing, linear and logistic regression; practical applications to functional problems in accounting, finance, marketing and management.

SCMT 614 Operations Management

Credits 1 to 3. 1 to 3 Lecture Hours. Theory and applications of designing, analyzing and controlling productive systems in the allocation and use of resources to produce goods and services. May be repeated for up to 3 hours credit. Classification 6 students may not enroll in this course. Prerequisites: SCMT 610 or equivalent; enrollment is limited to MBA students.

SCMT 616 Supply Chain Management

Credits 1 to 3. 1 to 3 Lecture Hours. Focus on the integrated management of the total product delivery system; purchasing, inventory management and distribution functions with emphasis on physical and information flows. Prerequisites: Graduate classification or approval of instructor.

SCMT 635 Sourcing and Procurement Management

Credits 3. 3 Lecture Hours. Processes to identify and manage suppliers for goods and services to support operations; including sourcing, contracting, negotiations, buying procedures, cost and price analysis, vendor relations, auditing and inspection, supplier relations and applications to information technology systems. Prerequisites: Graduate classification or approval of instructor.

SCMT 637 Supply Chain Modeling and Optimization

Credits 3. 3 Lecture Hours. Application of quantitative decision-making techniques to management decision problems; focus on model development, solution and implementation of results with particular emphasis on linear and mixed-integer programming. Prerequisites: Graduate classification or approval of instructor.

SCMT 638 Information Technology in Supply Chain Management

Credits 3. 3 Lecture Hours. Review, evaluate, and contribute to the existing knowledge base regarding the management of information flows from automatic identification systems such as RFID. Prerequisites: ISEN 615 and PhD students or Masters students with a thesis degree plan or approval of instructor.

SCMT 640 Global Supply Chain and Logistics

Credits 3. 3 Lecture Hours. Study of the global environment of business; development of a conceptual framework and analytical skills for managing supply chains spanning multiple countries and regions; logistics and risk management of firms operating in the global market. Prerequisites: Graduate classification or approval of instructor.

SCMT 645 Business Process Design

Credits 3. 3 Lecture Hours. Introduction to business process design and analysis; tools and techniques to document, analyze and improve business processes; Six Sigma process design and improvement; process metrics; computer simulation of processes; aligning business process with organizational goals and objectives; and case study of real world business problems. Prerequisites: Graduate classification or approval of instructor; SCMT 614, SCMT 660 or approval of instructor.

SCMT 661 Operations Strategy

Credits 3. 3 Lecture Hours. Study of how to build and evaluate the “operating system” of the firm to maximize value; study of how to tailor the firm’s operational competencies, assets and processes to a specific business strategy with focus on product companies. Prerequisites: Graduate classification or approval of instructor.

SCMT 670 Service Operations Models

Credits 3. 3 Lecture Hours. Development of analytical techniques used by large, multiple site service businesses; study of analytical tools to augment or replace the more qualitative management decision making historically prevalent in service sector firms. Prerequisites: Graduate classification or approval of instructor.

SCMT 675 Supply Chain Security

Credits 3. 3 Lecture Hours. Security of global supply chains; selection of appropriate technologies utilized in securing global supply chains; exploration of planning responses to disaster events in relation to the delivery and receipt of goods and services; design of draft security policies for an organization’s supply chain. Prerequisites: Graduate classification or approval of instructor.

SCMT 680 Practical Lean Business Systems

Credits 3. 3 Lecture Hours. Provision of key tools for operational transformation using practical lean principles; exploration of how time pressures and turnaround needs in organizations can benefit from lean implementations; exploration of lean strategies such as root cause analysis, batch to pull processes, value stream mapping, level loading, line balancing. Prerequisites: Graduate classification or approval of instructor.

SCMT 681 Seminar

Credits 1 to 3. 1 to 3 Lecture Hours. Evaluation of the historical evolution, current research, and significant issues in management information systems, production/operations management, or management science. May be repeated for credit five times as content varies. Prerequisites: Doctoral classification and approval of department head.

SCMT 684 Professional Internship

Credits 0 to 3. 0 to 3 Other Hours. A directed internship in an organization to provide students with on-the-job training with professionals in organizational settings appropriate to the student’s professional objectives. Must be taken on a satisfactory/unsatisfactory basis. Classification 6 students may not enroll in this course. Prerequisites: Approval of committee chair and department head.

SCMT 685 Directed Studies

Credits 1 to 4. 1 to 4 Other Hours. Directed study on selected problems using recent developments in business research methods. Prerequisites: Approval of instructor and graduate advisor.

SCMT 689 Special Topics in...

Credits 1 to 4. 1 to 4 Lecture Hours. 0 to 4 Lab Hours. Selected topics in identified areas of operations and supply chain management.

SCMT 691 Research

Credits 1 to 23. 1 to 23 Other Hours. Research for thesis or dissertation. Classification 6 students may not enroll in this course.

SCMT 701 Supply Chain and Analytics Career Management

Credit 1. 1 Lecture Hour. Preparation for a career in supply chain and analytics; identification of various types of professional opportunities in supply chain and analytics; development of career goals into strategies for life-long career success. Prerequisites: Graduate classification or approval of instructor.

SCMT 702 Supply Chain Communication and Leadership

Credit 1. 1 Lecture Hour. Preparation for effective oral and written communication for careers in supply chain and analytics; study of principles of leadership; emphasis on effectively communicating the outcomes of analytical modeling and analysis to various stakeholders. Prerequisites: Graduate classification or approval of instructor.

SCMT 705 Global Operations

Credits 1 to 4. 1 to 4 Lecture Hours. Concepts, techniques and tools to design, analyze and improve core operational capabilities; production control; inventory management; quality management; process design; forecasting; product design; facility layout; capacity planning. Prerequisite: For Master of Science in Business students only.

Aasi, Parisa, Clinical Assistant Professor
Information & Operations Mgmt
BDS, Amirkabir University of Technology, 2009
PHD, Stockholm University, 2018

Abbey, James D, Professor
Information & Operations Mgmt
PHD, The Pennsylvania State University, 2013

Abbott, Jeanna, Visiting Professor
Information & Operations Mgmt
PHD, University of Houston, 2013

Agrawal, Anupam, Associate Professor
Information & Operations Mgmt
PHD, INSEAD France, 2008

Arreola-Risa, Antonio, Associate Professor
Information & Operations Mgmt
PHD, Stanford University, 1989

Becker, Aaron C, Clinical Professor
Information & Operations Mgmt
PHD, University of Oklahoma, 2009

Boone, Ted, Principal Lecturer
Information & Operations Mgmt
MS, Pennsylvania State University, 2000

Curtsinger, Wanda F, Senior Lecturer
Information & Operations Mgmt
PHD, Morehead State University, 2007

Geismar, H. Neil, Professor
Information & Operations Mgmt
PHD, The University of Texas at Dallas, 2003

George, Jordana, Assistant Professor
Information & Operations Mgmt
PHD, Baylor University, 2019

Gomillion, David L, Clinical Associate Professor
Information & Operations Mgmt
PHD, Florida State University, 2013

Hartmann, Mark, Visiting Professor
Information & Operations Mgmt
PHD, Cornell University, Ithaca, NY, 1989

Heim, Gregory R, Professor
Information & Operations Mgmt
PHD, University of Minnesota, Twin Cities, 2000

Jasperson, 'Jon (Sean), Clinical Professor
Information & Operations Mgmt
PHD, Florida State University, 1999

Jola-Sanchez, Andres F., Associate Professor
Information & Operations Mgmt
DBA, Indiana University, 2018

Ketzenberg, Michael E, Professor
Information & Operations Mgmt
PHD, University of North Carolina at Chapel Hill, 2000

Keyvanshokooh, Esmaeil, Assistant Professor
Information & Operations Mgmt
DEN, University of Michigan, Ann Arbor, 2021

Kotikela, Srujan, Clinical Assistant Professor
Information & Operations Mgmt
PHD, University of North Texas, 2018

Koufteros, Xenophon, Professor
Information & Operations Mgmt
PHD, University of Toledo, 1995

Lee, Dong Joon, Associate Professor
Information & Operations Mgmt
PHD, Florida State University, 2015

Marcoulides, George A., Research Professor
Information & Operations Mgmt
EDD, University of California, 1987

Metters, Richard D, Professor
Information & Operations Mgmt
PHD, University of North Carolina at Chapel Hill, 1993

Mhoon, Kendra, Visiting Professor
Information & Operations Mgmt
PHD, University of Texas, Houston, 2008

Miller, Robert, Clinical Professor
Information & Operations Mgmt
PHD, University of Arkansas at Fayetteville, 2006

Moreira Trindade, Maria Alice, Clinical Assistant Professor
Information & Operations Mgmt
PHD, Faculty of Economics, University of Porto, 2021

Mukherjee, Rajiv, Assistant Professor
Information & Operations Mgmt
PHD, The University of Texas at Ausin, 2013

Oliva, Rogelio, Professor
Information & Operations Mgmt
PHD, Massachusetss Institute of Technology, 1996

Pappu, Madhav, Clinical Associate Professor
Information & Operations Mgmt
PHD, University of Tennessee, 1999

Rangan, Sudarsan, Clinical Professor
Information & Operations Mgmt
PHD, University of Alabama, 2008

Scialdone, Michael, Clinical Associate Professor
Information & Operations Mgmt
PHD, Syracuse University, 2014

Sen, Arun, Professor
Information & Operations Mgmt
PHD, Pennsylvania State University, 1979

Sen, Ravi, Associate Professor
Information & Operations Mgmt
PHD, University of Illinois at Urbana-Champaign, 2003

Sheehan, Niall, Visiting Lecturer
Information & Operations Mgmt
DBA, Middlesex University - London, 2013

Shetty, Bala, Professor
Information & Operations Mgmt
PHD, Southern Methodist University, 1985

Sriskandarajah, Chelliah, Professor
Information & Operations Mgmt
PHD, L'Institut National Polytechnique de Grenoble, 1986

Stauffer, Jon M, Associate Professor
Information & Operations Mgmt
PHD, Indiana University, Kelley School of Business, 2016

Stuber, Sarah Barron, Associate Professor
Information & Operations Mgmt
PHD, Michigan State University, 2019

Walsh, Colleen Susan, Lecturer
Information & Operations Mgmt
JD, University of Houston, 2007

Whitten, Dwayne, Clinical Professor
Information & Operations Mgmt
PHD, Louisiana Tech University, 2004

Zhang, Bin, Associate Professor
Information & Operations Mgmt
PHD, Carnegie Mellon University, 2012

Zhao, Xuying, Professor
Information & Operations Mgmt
PHD, University of Texas at Dallas, 2007