Information Technology Service Management - BA
The Bachelor of Arts degree with a major in Information Technology Service Management prepares graduates to enter the Information Technology (IT) field as professionals who understand that technical proficiencies are but one component of providing IT products and services that empower organizational success. While providing a broad spectrum of technical knowledge, the program also focuses on the profound importance of integrating people, organizations, information, technology, and value streams. Students will study the organizational factors, management and leadership approaches, and technology competencies necessary to deliver IT services in a dynamic and agile environment. The program will equip students with the knowledge, skills, and attitudes to leverage IT opportunities to achieve organizational goals.